Merchant Support

PCI Smart Program

As a merchant who accepts credit cards, you are ultimately responsible for protecting your customer’s cardholder data wherever it is processed, stored or transmitted.

Payment Card Industry (PCI) compliance is a set of specific security standards created by the major card brands (Visa, Mastercard, American Express, Discover) to protect your customer’s cardholder data from being stolen during a payment transaction and after. PCI compliance is required for all merchants that process credit cards, regardless of the size of the business. First American is a valued service provider on the Visa Global Registry, recognized for our ongoing commitment to safeguarding the payment industry.

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You’ll receive the step-by-step information you need to complete the PCI DSS certification process and keep your customers’ data safe when they shop with you.

All of First American’s hardware and software solutions and gateways on the 1stPay Platform are fully PCI compliant. Tools such as EMV, tokenization and encryption complement our fraud prevention tools and processes to ensure transactions are safe for you and your customers.

Data Breach Protection

Protecting merchants is a top priority, that’s why we offer data breach protection program that provides coverage for fees incurred and fines inflicted in the event of a supposed or actual PCI-DSS security breach.

Risk Monitoring

First American’s Loss Prevention experts continuously monitor your transactions and address or reject any that are risky or fraudulent to protect your business.

We Have Programs and Resources in Place to Help You Protect Your Business.

PCI Smart Program

When you sign a merchant agreement with First American, or one of our partners, you are automatically enrolled in PCI Smart, a program that provides you with the tools you need to validate compliance.

Data Breach Protection

Risk Monitoring

We've got you covered!