Please ensure Javascript is enabled for purposes of website accessibility
10/15/2019

For Merchants, Why Real-Time Payments Are Not Ready For Prime Time

As 2020 rushes closer, in payments, the excitement seems to be all about real time. So far, at least, the reality falls short of the excitement — though maybe not for too long.

 

In an interview with PYMNTS, Sarah Adams, vice president of global product at First American Payment Systems, said, “From what I’ve seen, [it] continues to be more of a buzz than a reality. There are a couple of different ways through which you can establish real-time funding, but the cost versus the demand continues to reduce the embrace of both of those functions.”

 

In terms of mechanics, she noted that Nacha introduced two additional ACH windows, allowing for ACH payments to be processed in a faster manner. There is also the funding method known as original credit transactions (OCT), introduced into the market for card-based funding directly to a debit card associated with a Demand Deposit Account through Visa and Mastercard.

 

Thus far, she said, there are some use cases that have a need for real-time payments, including paying out insurance claims or expense reimbursements, “but we’re seeing a real delay in adoption from traditional merchants.”

The year 2020 is nearly upon us. The shift to real-time payments has yet to keep up with the anticipation — with a notable lack of traction among merchants. Sarah Adams, Vice President, Global Product, tells PYMNTS.com that new technologies, such as biometrics, can open the door to greater acceptance of faster payments. Here’s why — and the roadmap ahead.

RELATED ARTICLES

We love to connect!

Connect with us on social, send us
an email, or drop us a line. We would
love to help you with your needs.