The software integration allows MKJ customers to accept payments within their MKJ-built sites, providing a more comprehensive online experience for the customers they serve

 

Fort Worth, Texas – June 11, 2019

 

MKJ, the funeral industry’s leading provider of customized marketing and branding services, has partnered with First American as its payment processing provider. As a result of this software integration, funeral homes served by MKJ will now have the ability to accept payments within their MKJ-built site.

 

Funeral homes throughout North America flock to MKJ for custom website, digital, television and traditional media consultation; in increasing numbers, these business owners have also expressed the desire to deliver a more comprehensive online experience for the customers they serve.

 

That includes how payments are collected, processed, and deposited back into the funeral home owner’s account, with an emphasis on delivering the most secure and most flexible options for all parties involved.

 

“For the funeral home owner, the top priority is three-fold,” said Courtney Gould Miller, MKJ’s Chief Strategy Officer and Head of Digital. “We have to deliver on unmatched security, providing multiple ways to pay, and we must also be able to ensure and stand behind the fact that our funeral home customers will be paid quickly.”

 

She continued, “First American stood out from the competition in these compulsory areas, further distinguishing itself through the number one driver behind our company’s growth – customer service.”

 

The software integration enables secure credit card and ACH payment acceptance via a customizable online payment form. With all the behind-the-scenes integration work complete, activating this technology within the MKJ site is as turnkey as it gets; better yet, it’s all backed by First American’s award-winning, retention building customer service. This U.S.-based team routinely shatters industry records for the results it drives across numerous call center quality metrics.

 

For more information, please contact Chris Yurko, Director of Business Development, First American, at chris.yurko@first-american.net